Bank Holidays May

16 avril 2018

The May Bank Holidays that can impact your business

The Bank Holidays in Luxembourg

Because our financial headquarter is based in Luxembourg, some of our activities are impacted due to their bank holidays. This means that for all countries the following activities are impacted:

+ PayOuts will not be processed
+ PayIns by bankwires not using banking aliases functionality are not processed
+ KYB documents will not be processed
+ KYC documents (individuals) process might be affected

1. May 01 (Labour day)
2. May 10 (Ascension day)
3. May 21 (White Monday)

Our Luxembourg office (Finance, Compliance and Legal, Fraud teams) will be closed at those dates.

The Bank Holidays and impact in France

Apart from that, here are the bank holidays in France. On these days our office here will be closed.

1. May 01 (Labour day)
2. May 08 (WW2 Vday)
3. May 10 (Ascension day)

On these days in France our banking partners are closed which has an impact for Ibanised accounts

During these days you can still reach us by phone on: +33 1 76 39 02 81 or by email:
Support: support@mangopay.com
Sales: commercial@mangopay.com

The Bank Holidays and impact in Germany

Below are the bank holidays in Germany. On these days our office here will be closed.

1. May 01 (Labour day)
2. May 10 (Ascension day)
3. May 21 (White Monday)

Germany and Luxembourg have the same bank holidays, so it will have the same impact as in Luxembourg

During these days you can still reach us by phone on: +49 39 22 10 96 977 or by email:
Support: service@mangopay.com
Sales: vertrieb@mangopay.com

The Bank Holidays and impact in the UK

Below the bank holidays in the UK. On these days our office here will be closed.
1. May 07 (Early May)
2. May 28 (Spring)

During these days you can still reach us by phone on: +44 20 80 68 00 70 or by email:
Support: technical@mangopay.com
Sales: sales@mangopay.com

 

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